LEAD NURTURING SYSTEMS

Add certainity to your customer engagement.

Collect leads from your CMS and offline events. Automate lead processing workflow.

Connect with your customers on the channel which they are most comformtable with.

Allow your customers to choose time and mode of communication. Systems will handle complexity.

“A lead nurturing system acts as feeder to your CRM.”

AUTO DIALING

Ensure that your prospects get an immediate call back or a message once the lead enters your system. No more manual dialing.

SCHEDULE FOLLOW UP

We ensure that the customers get dialled and messaged at the right time by capturing follow up date and time. Also, reminders are sent to customers.

CONTACT HISTORY

A contact center agent must be empowered to gain visibility about the past conversations they had with the customer. A timeline view helps the agent.

VALIDATIONS

Different validations are run to ensure that all information required is captured correctly. It guides the agent through closing the deal.

ROLE BASED ACCESS

Limiting the access of customer information is as important as empowering the agents with right set of information. Role based access achieves this.

INTEGRATE WITH API

Send notifications and reminders to the customer about the conversation and keep them updated. Use 3rd party APIs to communicate with the customer.

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