1. Introduction

Welcome to Exciton Technologies LLP ("we," "our," or "Company"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our custom software development services.

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information:

• Name and contact details
• Business information
• Email addresses
• Phone numbers
• Billing and payment information
• Project requirements and specifications
• Any other information you voluntarily provide to us

2.2 Technical Information

We may collect:

• IP addresses
• Browser type and version
• Device information
• Log files
• Usage data related to our services

3. How We Use Your Information

We use the collected information for:

• Providing custom software development services
• Project communication and updates
• Billing and invoicing
• Customer support and maintenance
• Improving our services
• Legal compliance
• Marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

• Our employees and development team members
• Third-party service providers essential for project delivery
• Payment processors for billing purposes
• Legal authorities when required by law

We do not sell, trade, or rent your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of sensitive data
• Secure development practices
• Regular security assessments
• Access controls and authentication
• Secure data backup systems

6. Data Retention

We retain your information for as long as necessary to:

• Complete your project
• Provide ongoing support and maintenance
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

7. Your Rights

Under applicable Indian law, you have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications
• Request information about how your data is processed

8. Third-Party Services

We may use third-party tools and services in our development process. These services have their own privacy policies, and we recommend reviewing them.

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website.

11. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

Exciton Technologies LLP

Pamkottu House, Palakara

Kaduthuruthy P.O

Kottayam - 686604

Email: hello@exciton.net

Phone: +91-9892549027

12. Jurisdiction

This Privacy Policy is governed by Indian law. Any disputes will be subject to the exclusive jurisdiction of courts in Kottayam, Kerala, India.