Address
209, Infopark Technology Business Center
Kaloor, Kochi, Kerala 682017

Work Hours
Monday to Friday: 9:30AM - 6:30PM

Disclaimer Policy

1. General Disclaimer


1.1 Service Accuracy


  • While we strive for excellence, we cannot guarantee:
  • Zero defects in software
  • Uninterrupted service
  • Specific business outcomes
  • Third-party service reliability
  • Data accuracy from external sources


1.2 Business Decisions


  • Client is responsible for:
  • Business decisions based on our software
  • Data accuracy provided to us
  • Compliance with their industry regulations
  • End-user satisfaction
  • Market success of the product


2. Technical Disclaimers


2.1 Development Process

  • Software development involves inherent risks
  • Timeline estimates are approximations
  • Technical limitations may affect functionality
  • Third-party components may have limitations
  • Security measures cannot guarantee against all threats


2.2 Compatibility

We do not guarantee:

  • Compatibility with all systems/devices
  • Future compatibility with updates
  • Integration with all third-party services
  • Performance on all platforms
  • Backward compatibility


3. Third-Party Services

  • We are not responsible for third-party services
  • Third-party terms and conditions apply
  • External API changes may affect functionality
  • Third-party security practices beyond our control


4. Intellectual Property


4.1 Content Ownership

  • Client responsible for content ownership
  • Third-party license compliance
  • Patent/trademark infringement issues
  • Content legality


4.2 Pre-existing IP


  • We retain rights to:
  • Development tools
  • Generic components
  • Proprietary frameworks
  • Development methodologies


5. Support and Maintenance

  • Support subject to separate agreement

  • No guarantee of:
  • Immediate bug fixes
  • Feature additions
  • Performance improvements
  • Long-term maintenance


6. Data and Security


6.1 Data Handling


  • No guarantee of:
  • Zero data loss
  • Complete data recovery
  • Absolute data security
  • Third-party data handling


6.2 Security Measures

  • Security is a shared responsibility
  • Cannot guarantee against all cyber threats
  • Client responsible for access control
  • Regular updates recommended


7. Legal Compliance


  • Client responsible for:
  • Legal compliance
  • Regulatory requirements
  • Industry standards
  • User privacy
  • Data protection laws


8. Financial Disclaimers


  • No guarantee of:
  • Business success
  • Return on investment
  • Cost savings
  • Revenue generation
  • Market acceptance


9. Updates and Changes

We reserve the right to:

  • Modify services
  • Update policies
  • Change technologies
  • Alter development practices
  • Revise pricing


10. Contact Information

For questions about this disclaimer:

Exciton Technologies LLP

Pamkottu House, Palakara

Kaduthuruthy P.O

Kottayam - 686604

Email: hello@exciton.net

Phone: +91-9892549027


11. Governing Law

This disclaimer is governed by Indian law and subject to jurisdiction in Kottayam, Kerala, India.