{"id":2030,"date":"2022-04-25T20:25:09","date_gmt":"2022-04-25T14:55:09","guid":{"rendered":"https:\/\/exciton.net\/?page_id=2030"},"modified":"2024-12-09T12:13:03","modified_gmt":"2024-12-09T06:43:03","slug":"lead-nurturing-systems","status":"publish","type":"page","link":"https:\/\/exciton.net\/services\/lead-nurturing-systems\/","title":{"rendered":"Lead Nurturing Systems"},"content":{"rendered":"
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LEAD NURTURING SYSTEMS<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Add certainity to your customer engagement.<\/span><\/h1>\n<\/div>\n<\/div>\n<\/div>\n
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Collect leads Online and Offline <\/span><\/h6>\n

Collect leads from your CMS and offline events. Automate lead processing workflow.<\/span> <\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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Engage Prospects on Multiple Channels<\/span><\/h6>\n

Connect with your customers on the channel which they are most comformtable with.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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Connect securely and asynchronously<\/span><\/h6>\n

Allow your customers to choose time and mode of communication. Systems will handle complexity.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n

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\u201cA lead nurturing system acts as feeder to your CRM.\u201d <\/span><\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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AUTO DIALING<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Ensure that your prospects get an immediate call back or a message once the lead enters your system. No more manual dialing.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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SCHEDULE FOLLOW UP<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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We ensure that the customers get dialled and messaged at the right time by capturing follow up date and time. Also, reminders are sent to customers.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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CONTACT HISTORY<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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A contact center agent must be empowered to gain visibility about the past conversations they had with the customer. A timeline view helps the agent.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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VALIDATIONS<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Different validations are run to ensure that all information required is captured correctly. It guides the agent through closing the deal.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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ROLE BASED ACCESS<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Limiting the access of customer information is as important as empowering the agents with right set of information. Role based access achieves this.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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INTEGRATE WITH API<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Send notifications and reminders to the customer about the conversation and keep them updated. Use 3rd party APIs to communicate with the customer.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n

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LET’S TALK<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Get in touch<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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