{"id":551,"date":"2020-08-19T08:09:45","date_gmt":"2020-08-19T08:09:45","guid":{"rendered":"https:\/\/demo.creativethemes.com\/brizy\/business\/?page_id=3"},"modified":"2024-12-09T12:46:19","modified_gmt":"2024-12-09T07:16:19","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/exciton.net\/policies\/terms-of-service\/","title":{"rendered":"Terms of Service"},"content":{"rendered":"
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Terms of Service<\/span><\/h1>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n
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Last Updated: Dec 9, 2024<\/span><\/p>\n

<\/h2>\n

1. Introduction<\/h2>\n

These Terms of Use (“Terms”) govern your engagement with Exciton Technologies LLP (“Company,” “we,” “our”) for custom software development services. By engaging our services, you agree to these Terms.<\/p>\n

<\/h2>\n

2. Service Agreement<\/h2>\n

<\/h3>\n

2.1 Project Scope<\/h3>\n
    \n
  • We provide custom software development services based on client requirements<\/li>\n
  • Project scope will be defined in a separate Statement of Work (SOW)<\/li>\n
  • Any changes to the scope must be agreed upon in writing<\/li>\n<\/ul>\n

    <\/h3>\n

    2.2 Payment Terms<\/h3>\n
      \n
    • 40% advance payment upon project initiation<\/li>\n
    • 30% payment upon reaching predefined milestones<\/li>\n
    • 30% payment upon project completion<\/li>\n
    • All payments are non-negotiable and must be made within 15 days of invoice<\/li>\n
    • GST and other applicable taxes will be charged extra<\/li>\n<\/ul>\n

      <\/h2>\n

      3. Client Responsibilities<\/h2>\n

      You agree to:<\/p>\n

        \n
      • Provide clear project requirements<\/li>\n
      • Review and provide feedback promptly<\/li>\n
      • Provide necessary access and resources<\/li>\n
      • Maintain confidentiality of our processes<\/li>\n
      • Make payments as per agreed terms<\/li>\n
      • Obtain necessary third-party licenses if required<\/li>\n<\/ul>\n

        <\/h2>\n

        4. Intellectual Property Rights<\/h2>\n

        <\/h3>\n

        4.1 Project Ownership<\/h3>\n
          \n
        • Upon full payment, you receive ownership of the final deliverables<\/li>\n
        • We retain ownership of pre-existing materials and generic components<\/li>\n
        • We may reuse generic programming methods and techniques<\/li>\n<\/ul>\n

          <\/h3>\n

          4.2 Confidentiality<\/h3>\n
            \n
          • Both parties agree to maintain confidentiality of sensitive information<\/li>\n
          • Non-disclosure agreements may be executed separately<\/li>\n<\/ul>\n

            <\/h2>\n

            5. Project Delivery<\/h2>\n

            <\/h3>\n

            5.1 Timeline<\/h3>\n
              \n
            • Project timelines will be specified in the SOW<\/li>\n
            • Delays caused by client changes or feedback will extend timelines<\/li>\n
            • Force majeure events may affect delivery schedules<\/li>\n<\/ul>\n

              <\/h3>\n

              5.2 Acceptance<\/h3>\n
                \n
              • Client will test deliverables within agreed timeframe<\/li>\n
              • Acceptance criteria will be defined in SOW<\/li>\n
              • Bug fixes covered under warranty period<\/li>\n<\/ul>\n

                <\/h2>\n

                6. Maintenance and Support<\/h2>\n
                  \n
                • Post-delivery support terms will be defined separately<\/li>\n
                • Regular maintenance packages available<\/li>\n
                • Emergency support available at additional cost<\/li>\n<\/ul>\n

                  <\/h2>\n

                  7. Limitation of Liability<\/h2>\n
                    \n
                  • Our liability is limited to the project value<\/li>\n
                  • We are not liable for indirect or consequential damages<\/li>\n
                  • Client indemnifies us against third-party claims<\/li>\n<\/ul>\n

                    <\/h2>\n

                    8. Termination<\/h2>\n

                    We may terminate services if:<\/p>\n

                      \n
                    • Payment terms are not met<\/li>\n
                    • Project requirements change substantially<\/li>\n
                    • Client breaches these Terms<\/li>\n
                    • Legal or regulatory requirements mandate termination<\/li>\n<\/ul>\n

                      <\/h2>\n

                      9. Dispute Resolution<\/h2>\n
                        \n
                      • Disputes will be resolved through mediation first<\/li>\n
                      • Unresolved disputes subject to arbitration in [Your City]<\/li>\n
                      • Indian laws govern these Terms<\/li>\n<\/ul>\n

                        <\/h2>\n

                        10. Changes to Terms<\/h2>\n

                        We reserve the right to modify these Terms. Changes will be notified via email or website.<\/p>\n

                        <\/h2>\n

                        11. Contact Us<\/h2>\n

                        For any questions or concerns about this Privacy Policy, please contact us at:<\/p>\n

                        Exciton Technologies LLP<\/p>\n

                        Pamkottu House, Palakara<\/p>\n

                        Kaduthuruthy P.O<\/p>\n

                        Kottayam – 686604<\/p>\n

                        Email: hello@exciton.net<\/p>\n

                        Phone: +91-9892549027<\/p>\n

                        <\/h2>\n

                        12. Jurisdiction<\/h2>\n

                        This Privacy Policy is governed by Indian law. Any disputes will be subject to the exclusive jurisdiction of courts in Kottayam, Kerala, India.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n

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